Driver Downloads and FAQs for Each ONEXPLAYER Model

The ONEXPLAYER series device is equipped with an automatic calibration function for the joystick to ensure automatic recovery after long-term use and maintain the best accuracy. The main reason for the movement of individual joystick is that the shortcut keys conflict when installing some software. Please contact us (support@onexplayerstore.com) to obtain the corresponding driver to solve this problem.

Please note that system restoration will wipe out all your data. Back up your data before restoration.

Step 1: Press the Power button for 1.5 seconds (power light is ON and screen is not ON), and then press and hold the "Home" key + click "Volume +" key.

Step 2: Enter the Select page, activate Keyboard and Mouse mode, or connect an external keyboard and a mouse, and select "UEFI OS."

Step 3: Press the * button corresponding function in keyboard and mouse mode.

Step 4: After entering the Restoration page, select "System Recovery" to restore. Make sure there is at least 60% battery life left or the device is plugged in.

Please follow the following steps:

Right-click "This computer" and select "Management" and then "Disk Management."

Right-click the disk to be partitioned and select "Compressed Volume" and enter compressed space.

Right-click compressed space and select "Allocate Volume."

Automatic installation instructions for driver package:

1. Turn off Microsoft Defender.
2. Decompress the driver package to your desktop or another location.
3. Open the decompressed driver folder and find setup.exe. Right-click on it and choose "Run as administrator" to automatically install the driver.
4. Download the graphics card driver and click on setup to install it, or double-click on it to start the installation process.

Manual installation instructions for driver package:

1. Find "Device Manager" and click on the option with a "?" or yellow "!" symbol.
2. Right-click on the device and select "Update driver."
3. Select "Browse my computer for drivers."
4. Click on "Browse" and select the extracted folder, then click "Next."
5. The manual update process is completed.

Here are the steps to follow:

Step 1: While in the default mode of the controller (Xbox360 mode), press and hold both the [Back] and [Star] buttons for approximately 5 seconds. Release the buttons when the [Mode] key indicator begins to flash.

Step 2: When the [Mode] key indicator light remains on, gently rotate the left and right joysticks three times at the maximum tilt angle to calibrate them. Then press the left and right trigger keys three times at the end to calibrate the motor.

Step 3: When the [Mode] key indicator turns off, the calibration is complete.

Important Reminders:

1. Do not touch the joystick or trigger keys when the [Mode] key indicator is flashing, as this can cause the calibration to fail.
2. Rotate the joysticks as gently as possible while keeping the maximum tilt angle when the [Mode] key indicator is on.
3. The second step must be completed within 15 seconds, and both the joystick and motor calibration steps are essential. Calibration will automatically exit after 15 seconds.

Normally, the operating system should activate automatically when you connect to it. However, there may be some delays on the Microsoft Server's end, which could cause the activation process to be slow. If this happens, you can click on the "Troubleshooting" option on the activation page for solutions, or you can simply wait for about 24 hours.

If none of the above solutions work, please send us a picture of the SN number (which is located on the back of your device) to our support email address: support@onexplayerstore.com. We will review your issue and provide you with a new activation code if needed.

Yes, ONEXPLAYER MINI PRO supports 5G Wi-Fi. It also supports Bluetooth 5.0 for fast and reliable wireless connectivity.

To update the firmware on ONEXPLAYER MINI PRO, please follow these steps:

Connect your device to the internet.

Open the settings app.

Click on "System".

Click on "Software Update".

If an update is available, click "Download and Install".

Follow the on-screen instructions to complete the update process.

The screen resolution of ONEXPLAYER MINI PRO is 1920 x 1200. The display features a 7-inch IPS touch screen panel, which provides vibrant colors and wide viewing angles for an immersive gaming experience.

If you're experiencing issues with games not scaling properly on OXP mini pro AMD's screen in full screen mode due to its default portrait mode, consider purchasing lossless scaling from the Steam store.

To use lossless scaling, switch your game to window mode and set it to the maximum resolution that it can handle. Then, open lossless scaling and select INTEGER SCALING as your scaling mode (if you don't require upscaling). Once the countdown timer starts, click on your windowed game. After the countdown ends, your game (in windowed mode) will automatically scale to fit your screen's size.

Additionally, you may also explore other scaling algorithms such as FSR and RSR using the same steps.