Shipping Policy
OneXPlayerStore ships to almost every country in the world. We partner with major domestic and international carriers to ensure that your package safely reaches its destination in time.
Method of Transport:
We use the following modes of transportation: DHL, UPS, or USPS for order over $800 and 4PX or epacket for orders under $800. If you paid for shipping and asked for a refund, we'll not refund you the shipping cost.
| Shipping Method | Order Value | Region | Cost | Transportation Time |
| Standard Shipping | Below $30 | Worldwide | $25.00 | 15-25 Business Days |
| Standard Shipping | $30 - $700 | Worldwide | $30.00 | 15-25 Business Days |
| Free Shipping | Equal or Greater than $700 | United States, United Kingdom, Australia, New Zealand, Vietnam, Indonesia, Cambodia, Lao, People's Democratic Republic, Mexico, Japan, Liechtenstein, Luxembourg, Malta, San Marino, Bailiwick of Guernsey, Jersey, Slovakia, Hungary Denmark, Ireland, Norway, Finland, Philippines, Negara, Brunei, Darussalam, France, Spain Austria, Belgium, Czech Republic, Germany, Greece, Italy Netherlands, Poland, Sweden, Switzerland's Thailand Malaysia, Singapore, Korea, Canada | $0 | 7-12 Business Days |
| Expedited Shipping | Equal or Greater than $700 | Mongolia, Puerto Rico, Chile, Colombia, Sao Tome and Principe, U.S.Virgin Islands, Montenegro, Serbia, Falkland Islands (Islas Malvinas), Egypt, Ethiopia, Kenya, Mauritius, Morocco, Somalia, Panama, Bahrain, Israel, United Arab Emirates, Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Slovenia, Pakistan, South Sudan, Andorra, Gibraltar, Canary Islands, Faroe Islands, Greenland, Iceland | $30 | 7-12 Business Days |
| Expedited Shipping | Equal or Greater than $700 | Sierra Leone, Afghanistan, Albania, Bosnia and Herzegovina, Croatia, Georgia, Kyrgyzstan, Republic of Moldova, Uzbekistan, Nauru, Niue, American Samoa, Cook Islands, Fiji, Guam, Kiribati, Micronesia, New Caledonia, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, India, French Polynesia, Maldives, Samoa, Timor-leste, Bangladesh, Bhutan, Myanmar, Nepal, Sri Lanka, The Republic of Marshall Islands, Anguilla, Antigua and Barbuda, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Burundi, Cameroon, Cape Verde, Cayman Islands, Chad, Comoros, The Republic of Congo, Costa Rica, Djibouti, Dominica, Dominican Republic, El Salvador, Equatorial Guinea, Eritrea, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea-bissau, Guyane French, Guyana, Haiti, Honduras, Jamaica, Jordan, Lesotho, Madagascar, Malawi, Martinique, Mauritania, Mayotte, Montserrat, Mozambique, Nicaragua, Oman, Qatar, Reunion, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Senegal, Seychelles, Suriname, Swaziland, The Commonwealth of The Bahamas, Togo, Trinidad and Tobago, Turks and Caicos Islands, United Republic of Tanzania, British Virgin Islands, Zambia | $50 | 7-12 Business Days |
| Expedited Shipping | Equal or Greater than $700 | Rest of the world | $70 | 7-12 Business Days |
Transportation Time:
All orders will be dispatched from our warehouse within 3 business days. In peak periods like BFCM and Christmas, please allow for up to 7 business days for dispatch. After the product is shipped, it usually takes 5-25business days to arrive based on the value of the order.
Please note that shipping time does not include processing time.
The total time required to receive an order is processing time + shipping time.
Upon receipt of your order, we will conduct quality control checks and tests to ensure that the quality of the products is guaranteed prior to shipment.
The average processing time is about 3 business days. However, it may also be affected by the inventory status of materials.
If you have any questions, please refer to the contact page, which is at the bottom of our website. You can always contact us.
Transportation cost:
Our transportation cost below $30 order value is $25.00. For orders between $25.00 to $699 is $30.00. For orders over $700, the shipping cost is 0, $40, $70, $90 for specific region(please refer to the table provided above) and we'll ship it through DHL Express, UPS, or USPS.
Taxation Information:
For most countries, you may need to pay customs duties or VAT according to the collection rules of your country/region. You can check with your local customs for more information.
For United States, you don't need to pay taxes.
If you have any further questions, please contact our customer service Email：support@onexplayerstore.com
How to Track Shipping Orders:
We will send the tracking number through your email address where you placed the order. For the tracking number, it will take 2-3 days to take effect on the tracking website website, because it takes a certain amount of time to scan and upload the logistics information.
If this information is not available, try again later.
Rest assured that no matter how updated the tracking site is, the estimated shipping time is valid.
The tracking page is https://www.aftership.com/couriers/4px