This line appears out of not where on the screen one day. At first it just randomly appear and disappear. Now its permanently there and also a 2nd line appear randomly. Support@onexplayer ...
This line appears out of not where on the screen one day. At first it just randomly appear and disappear. Now its permanently there and also a 2nd line appear randomly. Support@onexplayer ...
@Juan Hiraldo Hi Juan Hiraldo, It usually takes 7-12 business day to ship to Puerto Rico. Best, Phil User Operation Specialist OneXPlayer Team
@blackwell225 Hi, I think it is fine. If you meet any problems in the future, feel free to contact us through email: support@onexplayerstore.com. Best, Phil User Operation Specialist One...
Hola a todos y saludos desde Puerto Rico :) Alguien sabe despues de una compra de equipo cuanto se tarda la empresa en enviar el producto? Hi everyone greetings from PR Somebody knows ho...
Can't use the discord. It won't register my number. The damage from the grill is near the screws.
@ONEXPLAYER cela fait plus d'une semaine que j'attends d'avoir un remplacement de mon onexplayer 2 et que je vous envoie des messages tout les jours avec des vidéo que vous me demandez de re...
@Kurt Oblet Hi Kurt, We have received your messages, the response might be delayed because high volume of messages we recevied. However, we will get back to you as soon as possible. Thank you so m...
J'ai reçu mon onexplayer 2 avec un défaut, l'écran ne fonctionne pas le support m'a dit de rebooter mais je peut pas l'écran ne fonctionne pas et en mode display ç...
@blackwell225 Hi blackwell225, Can I have your devide model? And which part of your fan grill is broken, I need more information to answer your concerns. You may contact us: support@onexplayerstor...
I did an LCD replacement. Now, I have some little problem with my exhaust fan grills. Some of it is broken. Will that affect my CPU cooling?
@blackwell225 Hi Blackwell225, Yes, you can install the Game Center and using it, and using the keyboard button to pop the game center out. Best, Phil User Operation Specialist OneXPlaye...
@blackwell225 Hi Blackwell225, It depends on your shipping address. It usually takes 3-5 days if you live in U.S., but it usually will not take longer than 2 weeks. If you have any other concerns ...
2 Days ago. I ordered an LCD replacement for my onexplayer. Cost me like $145 instead of $139. When it will arrive?
Currently owning a onexplayer 5800u model. I wonder if I can download and install the Game Center on my unit. What will Happen?
@Neil WilsonHi Neil, I deeply apologize for any inconvenience caused to you. The Onexplay team has always been committed to prioritizing user experience and feedback, with a focus on addressing us...
HI I have contacted support@onexplayerstore.com and the support at Droix.co.uk (the agent/retailer) with links to videos of the issue and both are sending me in circles and not helping, which afte...
@Sebastian Niemeyer Niemeyer Niemeyer Hi Sebastian, We need more information to determine which part went wrong. Did your Graphic driver work well? Did you install Windows 11 after uninstall Windo...
@Neil Wilson Hi Neil, We need more information and test to determine it is firmware issue or hardware issue. You can email our support team: support@onexplayerstore.com or join our discord: https:...
I had to reinstall Windows 11 from scratch and after installing the gamecenter it just shows no content. It is opening and via the hardware buttons it is possible to change settings like RGB but th...