@Mobius Ang Hi, sorry for the late reply. The response from our support team might be delay due to high volume of emails, thank you for you understanding. Best, Phil OneXPlayer Team
Posts made by ONEXPLAYER
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Faulty Screenposted in Support
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XBOX 360 controller in Device Manager/Cloud Gaming Controller in Calibration program?posted in Support
@Stephen Finton Hi, can you provide a video and more details about your issue plz? You can also contact us through email: support@onexplayerstore.com or join our discord channel, https://discord.gg...
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Envios / Shippingposted in Support
@Juan Hiraldo Hi Juan Hiraldo, It usually takes 7-12 business day to ship to Puerto Rico. Best, Phil User Operation Specialist OneXPlayer Team
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Have a BUBUposted in General Discussion
@blackwell225 Hi, I think it is fine. If you meet any problems in the future, feel free to contact us through email: support@onexplayerstore.com. Best, Phil User Operation Specialist One...
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[NEW] Game Centerposted in Support
The exciting ONEXPLAYER Player Center is finally online, with the following internal beta version v0.4.8.
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Onexplayer 2 défaut écran ne fonctionne pasposted in Support
@Kurt Oblet Hi Kurt, We have received your messages, the response might be delayed because high volume of messages we recevied. However, we will get back to you as soon as possible. Thank you so m...
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Have a BUBUposted in General Discussion
@blackwell225 Hi blackwell225, Can I have your devide model? And which part of your fan grill is broken, I need more information to answer your concerns. You may contact us: support@onexplayerstor...
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Game Center for Old Onexplayerposted in Support
@blackwell225 Hi Blackwell225, Yes, you can install the Game Center and using it, and using the keyboard button to pop the game center out. Best, Phil User Operation Specialist OneXPlaye...
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Componentposted in Support
@blackwell225 Hi Blackwell225, It depends on your shipping address. It usually takes 3-5 days if you live in U.S., but it usually will not take longer than 2 weeks. If you have any other concerns ...
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OXPmini pro Both Analog sticks are no longer respondingposted in Support
@Neil WilsonHi Neil, I deeply apologize for any inconvenience caused to you. The Onexplay team has always been committed to prioritizing user experience and feedback, with a focus on addressing us...
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Gamecenter Mini Pro - blank after W11 installationposted in General Discussion
@Sebastian Niemeyer Niemeyer Niemeyer Hi Sebastian, We need more information to determine which part went wrong. Did your Graphic driver work well? Did you install Windows 11 after uninstall Windo...
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OXPmini pro Both Analog sticks are no longer respondingposted in Support
@Neil Wilson Hi Neil, We need more information and test to determine it is firmware issue or hardware issue. You can email our support team: support@onexplayerstore.com or join our discord: https:...
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Steam (or Xbox) buttonposted in Support
@Luciano nightmode, means the fan working in low speed. and this mode can reduce the noise of fan. but it wont keep in low speed. if device need to run in high speed. system will disable nightmode
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Onexplayer Player Centerposted in Support
@Shawn Dobbins Dobbins https://bit.ly/3HfIofR check this blog. should help
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Please make the gyro usable in the game.posted in Support
thanks for suggestion. will forward to team:)
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OneXPlayer 2 Beta Testers Recruitment Programposted in OneXPlayer 2 Beta Testers Recruitment Program
OneXPlayer 2 is coming soon, we are now looking for beta testers worldwide, if you are interested, please join our Discord to learn more: 👉https://discord.gg/VMnwXDP3Hx
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tracking numberposted in General Discussion
@Phiet Ho Thank you for supporting us! As for the screen protector, we have pasted it on the game console before shipment, can you please check it again?
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Onexplayer mini 6800u driversposted in Support
https://1drv.ms/u/s!AilYUA_Au4xWzULePH2ppykJvQg1?e=7zYXPtOXP player center
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Onexplayer Player Centerposted in Support
https://1drv.ms/u/s!AilYUA_Au4xWzULePH2ppykJvQg1?e=7zYXPtHere is the link for app
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