@Pamela Lee We are sorry about this and we have sent the emails to all the customers who had paid the deposit, please check your inbox or your subscribtion status. The email may not go into the in...
@Pamela Lee We are sorry about this and we have sent the emails to all the customers who had paid the deposit, please check your inbox or your subscribtion status. The email may not go into the in...
@Mark G We are very sorry for the inconvenience. We have well informed the customer service team to ensure that all the questions from our users can get a fast response within 24-48 hours. In add...
@ONEXPLAYER That's great! Perhaps you could check the forums once a day to respond to issues put forth by your customers? I love my Mini, and have no issues right now, but good customer servic...
If it is found that the joystick is not in the center value, please use this solution to try : joystick drift. (device support Automatic calibration function. please follow this to solve it) pu...
https://1drv.ms/u/s!AilYUA_Au4xWzTDvRogPHLvrsIvZ?e=nkV7gl
we will check and response here also
we had contacted and arranged the service. :)
please give me your order number and the link you purchase:)
please tell me that your order number and the link you purchase. i will talk to the seller. also please confirm that do you got the refund yet?
please confirm that do you meet the same issue when you running other games? if you do. please try this solution If it is found that the joystick is not in the center value, please use this...
thanks for support make sure the charger protocol match with PD 3.0 and the output voltage same as device require. then it will work
The 6800u is way better, there's plenty of benchmarks putting the 2 chips against each other and it's not even close.
Hi! I bought the One X Player, I've tried to charge battery with cable and original charger but it connects/disconnects every 5 seconds :( it's disappointing
Hi guys , I bought this machine in July 3th on Taobao, received it in 13th July, But I got big trouble:this machine has deadly malfunction which is can't turn on it without charging, which means if...
@Mark Lewis Lewis same here now all models show out of stock ... but they were never in stock.... and I have a day 1 preorder. What is this mess
I ordered but can not pay off whats the deal? Im getting angry... run your business right dude.
I bought a console from them within 2 months the charger stop working and now I have joystick problem. You send them email and they take almost a week to respond and when they do respond no good re...
Hi I also pre-order the 6800u, but still haven't got the balance pay off email. I wonder when I will get the email!
And no Support responses for months even before that? Hey, I LOVE my 5800u Mini, have had zero issues, and I've got a pre-order in for a Mini Pro, but I'm hesitating with the apparent lack of supp...
I have a problem with my games and emulator. The game is moving and I am not touching the controller. I email support 3 days ago and they didn't respond. I did uninstall the games and reinstall &nb...