This line appears out of not where on the screen one day. At first it just randomly appear and disappear. Now its permanently there and also a 2nd line appear randomly.
Support@onexplayer was really slow in responding.
Day 1 - No response
Day 2 - Asked for video
Day 3 - Acknowledge screen might be faulty ask for SN and model
Day 4 - no response
Day 5 -no response
Day 6 -ask for video